Shipping & Local Pick Up
Payment Methods
We accept Visa, Mastercard, e-transfer and cash (for local pickup and in-person purchases).
Shipping Across Canada
Due to the heat sensitivity of our handcrafted products, we ship October through April within Canada only.
We offer flat rate shipping to eligible addresses. Rural locations and PO boxes are excluded from flat rate shipping.
Ontario & Quebec
- 0–5 lbs: $15
- 5.01–9.99 lbs: $16
- 10–15 lbs: $17
British Columbia, Alberta, Saskatchewan & Manitoba
- 0–5 lbs: $21
- 5.01–9.99 lbs: $22
- 10–15 lbs: $23
Orders over 15 lbs are charged the actual shipping cost.
All Other Provinces & Territories
Shipping rates vary by location. We select the lowest-cost available carrier and credit any shipping overcharges.
Shipping times vary depending on your location and carrier. Tracking information will be provided when available.
Free Local Pickup
We offer FREE local pickup in Holland Centre, Ontario, by arrangement. Once your order is ready, we'll contact you with pickup details.
Craft Market Pickup
Shopping with us at an upcoming market? Place your order online and leave a note at checkout indicating which market you'd like to pick up from. We'll have your goodies ready!
Questions?
Have questions about shipping or pickup? Visit our Contact Us page. We're always happy to help!
Thank you for supporting SmallTown Soapery Co.!